Consumer Watch: The information your insurance agent needs after a crash


After a car crash, well-being is the number one priority. Once you know everyone is safe there are important things to do right away.

Fox 25 Consumer Watch talked with an insurance agent about what she wishes more people knew when it comes to the moments after a crash. Though you hope you'll never need it, this is a list you'll want to keep in your phone.

Any car crash, no matter how minor, is a nerve wracking experience. There is the feeling of fear and then maybe anger. The Oklahoma Highway Safety Office's latest available data shows more than 50,000 crashes a year in the state. In every case an insurance agent will need specific information.

The first all important thing to remember is to try your best to keep your cool.

“You are upset. Like, what happened? Especially if it was an accident that you do not feel was your fault. So, it is important to stay calm,” says Sherrie Jefflo, State Farm Insurance Agent.

Jefflo stresses drivers must first make sure everyone is safe and move to a less dangerous location if necessary and possible, then it’s time to get the important information.

-You'll need their name, phone number, and insurance information.

-Take a picture of the other driver’s insurance card.

-Take pictures, but not just of the damage done to your car.

- It's also important ant to take pictures of the scene.

Another concern: Oklahoma has a high number of uninsured drivers.

“A lot of times in those situations, the other person is gone, and you don't have any information to go forward. Contact your insurance agent let them know what happened, the date of the accident, and we will still handle the claim,” says Jefflo.

You don't always need to call police, if the accident is minor, but insurance agents say if you feel police should be involved to have a record of the crash, make the call.

Last recommendation: When a crash happens it's important to avoid causing another accident. If you cannot move and have cones, set them out. If you do not carry cones, be sure to turn on your hazard lights to alert others.

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