Hotel charges customers for bad online reviews
A boutique hotel in New York has come up with a way to ward off bad reviews on Yelp and other websites- it makes you pay for them.
The Union Street Guest House in Hudson, New York, charges couples who book weddings at the venue $500 for every bad review posted online by their guests. The money comes out of the initial deposit."Please know that despite the fact that wedding couples love Hudson and our inn, your friends and families may not," reads an online policy. "If you have booked the inn for a wedding or other type of event .?.?. and given us a deposit of any kind .?.?. there will be a $500 fine that will be deducted from your deposit for every negative review .?.?. placed on any internet site by anyone in your party."If you take down the bad review, you'll get the money back. For any bad reviews that do make it online, the innkeepers aggressively post things to negate them, including "mean-spirited nonsense," and "she made all of this up."
More from Page Six